The 3DTriFit Pedometer resets automatically at midnight everyday ready to track for a new day (previous days data is saved in 7 Day Memory Mode), make sure that the correct time is set on your pedometer to avoid unexpected reset (so the pedometer resets at 12 midnight, not 12 noon).

When setting the time, 
make sure that a 'P' icon is displayed to the left of the time to represent PM time, or an 'A' icon to represent AM time. The 'A' or 'P' icons will appear/change as you browse through the hour setting when setting the time.

If you need further support or have any questions, please contact us by clicking on the 'New support ticket' option on the top-right of this page, or simply chat to us by selecting the 'Need help?' bar on the bottom-right of this page. You can also get in touch by replying to the email that we sent you when you purchased your pedometer.